Our websites are operated from the United States and are not intended for users in other locations. Users accessing our websites from outside the United States do so on their own initiative and are responsible for compliance with local laws.
What information do we collect?
- Non-Personal Information
Like many other website operators, we monitor the use of our websites by collecting “non-personal information,” which is information that, by itself, cannot be used to identify or contact you, such as demographic information (like your zip code) or technical information (like your IP address and the type of browser you are using).
We may collect non-personal information through cookies and other similar methods. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser. It holds information a site may need to interact with you and personalize your experience. We use two types of cookies: session cookies and persistent cookies.
Session cookies exist only for as long as you stay on our websites or your browser remains open. Once you exit your browser or leave our websites, they go away. We use session cookies to maintain information we need to have in order for you to navigate our websites. For example, the Session ID cookie that we ask your browser to hold remembers your responses to each question of our Enneagram Assessment, so that we can tabulate your answers and tell you your results at the end of the Assessment.
Persistent cookies last from visit to visit. They are stored in your browser’s cache or device until you choose to delete them. We may use persistent cookies to give you a more personalized shopping experience and to help you navigate our websites more efficiently.
The majority of web browsers accept cookies and similar files, but you can usually change the browser settings to prevent this. Visit your browser or device’s help section to determine whether these settings are available. Please note that we may not recognize or respond to browser or device signals around tracking, and some browser or device settings may interfere with your use of features on our websites. Please also visit www.allaboutcookies.org for more information about cookies and how to disable them.
- Personal Information
We collect various types of “personal information,” depending on how you use our websites, such as:
- When you take an Enneagram Assessment, we collect your name, email address, and zip code.
- When you submit a message or inquiry on one of our websites, we collect contact information such as your name, email address, zip code, and phone number.
- When you register to receive emails from us, we collect contact information, such as your name and email address.
- When you submit a speaking inquiry, we collect contact information, such as the name, email address, mailing address, and phone number for you and your organization, as well as information about your event.
If you choose to give us personal information through our websites, we will collect and retain that information, and you consent to the transfer and storage of that information on our servers. If you choose not to give us personal information, we may not be able to provide you with the services you request.
What do we use your information for?
- Non-Personal Information
We use the non-personal information we collect to improve the usability, performance, and effectiveness of our websites.
- Personal Information
If you choose to give us personal information through our websites, we may use your information in a number of ways, including the following:
- To respond to your messages and inquiries.
- To enhance your online experience. For example, we may use it to recognize you and welcome you to our websites.
- To send you marketing and promotional emails and other updates. For example, we send out emails to our website visitors about products or events that we think may be of interest to them. Each time we send you an email of this nature, we provide you with the opportunity to opt out of receiving future emails. Instructions for unsubscribing can be found at the bottom of each email.
How do we protect your information?
We strive to maintain the security of information collected on our websites, and we utilize a variety of security measures to do so. All personal information you provide through our websites is stored on a secure server.
Of course, there is always some risk in transmitting information electronically. As we deem appropriate, we use security measures consistent with industry standards. However, we cannot guarantee the security of our servers, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet.
Do we disclose any information to outside parties?
- Third Parties
We may share your personal information with outside companies that perform services for us. For example, we may retain an outside company to create and distribute certain emails. When we share personal information with such parties, we require that they keep this information confidential, and only process it according to our instructions.
- Other Disclosures
Do Not Track
Third parties that have content embedded on our websites (such as buttons, widgets, and other embedded features or content) may set cookies on a user’s browser or obtain information about the fact that you visited our websites from a certain IP address. We do not authorize third parties to collect any other personal information from our websites unless you provide it to them directly.
Our websites do not target and are not intended to attract children under the age of 13. We do not knowingly collect information from or about children.
Access and Corrections
If we have personally identifiable information about you, you may ask what personal information we hold about you at any time (subject to payment of a fee specified by law), review it, and request that it be corrected, updated, or deleted, by contacting us via email. We will take all reasonable steps to make the requested changes. However, it is not technologically possible to change or delete each and every instance of the information we hold on you from our systems, and data may remain in non-erasable forms. We may retain data for a period in our backup systems. We may also retain some information for longer periods as required by law, contract, or auditing requirements.
Residents of the State of California have the right to request a list of all third parties to which we have disclosed certain information during the preceding year for the third parties’ direct marketing purposes. However, it is our policy to neither disclose personal information, nor to sell such information to third parties for direct marketing purposes.
Changes to This Policy
This policy is effective as of December 22, 2016.